Privacy Policy
Last updated: June 2026
At Chewi Dog, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, and phone number when you place an order or create an account.
- Payment Information: Credit card or payment details processed securely through our payment providers. We do not store your full payment information.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional emails and offers (you may opt out at any time)
- Improve our website and product offerings
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders (e.g., shipping carriers, payment processors), subject to confidentiality agreements.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though this may affect some website functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, or delete your personal information. To make a request, please contact us at hello@chewidog.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our website constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@chewidog.com.